Licensing
Ask the Emergency Plumber Adelaide if he or she is licensed in your city or state.
Not all cities require a license, so if they do not have one, it may be that licenses are not available. All licensed plumbers must pass a written exam, so you will know that they are knowledgeable about their trade.
Do not confuse a business license with a plumbing license. A business license simply means they can run a business in your state. It does not mean they are
skilled in plumbing or have taken an exam.
Insurance
An Emergency Plumber Adelaide should carry both worker’s compensation and liability insurance.
Worker’s compensation covers the plumber and employees in case of an injury. Without this insurance, the homeowner is responsible for medical bills and other associated costs.
Liability insurance pays for repairs and damages because of the plumber’s actions. If the plumber causes damage to your home while fixing the problem, this insurance policy will pay for damages. If the plumber does not carry liability insurance, the homeowner is responsible for damages.
Plumbers without insurance are often cheaper because they do not have to pay hefty premiums. However, the savings are minimal compared to the cost of an injury or accident.
Response Time
Ask the Emergency Plumber Adelaide service how soon they can fix the problem.
Emergency plumber Adelaide are on call 24 hours a day, but if they have to drive a long distance to get to your home, response time will be delayed. If you have a leak, extra response time can lead to thousands of dollars of damage to your home. If they are several hours away, ask if they can refer an emergency plumber Adelaide closer to your home.
Fees
Inquire about hourly rates and see if the Emergency Plumber Adelaide can give an estimate over the phone.
Many plumbers will not give an estimate without seeing the problem, but you can ask for a ballpark figure for your particular problem.
Some emergency plumbers also charge a service call in addition to the hourly rate and parts. This charge applies if they come to your home whether they fix the problem or not.
Ask what forms of payment they will accept. Some plumbers take credit cards, but others will only take checks.
Warranty
Ask the Emergency Plumber Adelaide about the warranty on both parts and labor.
The manufacturer should cover the warranty on parts. The plumbing service should warrant its work.
Parts
Ask if they keep most parts stocked on their truck or if there will be trips to the store. If the plumber must go to the store to get parts, ask who pays for that time.
Permits
If permits are needed, will the plumber get them? Most plumbers will get the permits because they are familiar with the process and know the procedure.
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